Frequently Asked Questions
You can browse the questions below to find the information you are looking for.
Frequently Asked Questions
You can browse the questions below to find the information you are looking for.
- All
- Net for All
- Neet for All Extra
- eSIM
- Loyalty Program
- Call Forwarding
- Balance Transfer
- Credit Loan
- Missed Calls Alert
- Short Message Service (SMS)
- Voicemail
- Exiting the Reservation List
- Requesting a Replacement Contract or Card
- Request for Temporary Service Suspension
- Fatlek’ha
- Sadara Offers
- STARZPLAY
- MyLibyana
- Recharge Vouchers
- Net+
- The visitors and foreigners
- familia
- Roaming
- International eSIM Store (Tour-eSIM)
- Khalis
It is a code used to subscribe to internet packages directly without entering the USSD menu, using the code #555*. Use the code #(package price)*777*
The remaining balance of the current package will be transferred to the new package, and the validity of the transferred balance will continue until its expiration date.
You will receive an SMS notification when your balance for the subscribed package is exhausted, and you will also receive a message when your package balance is about to run out.
You will receive an SMS notification confirming your subscription to the package. By checking the balance inquiry, a temporary message will appear on your phone screen, indicating the balance and expiration date of your subscribed package.
There is no feature to cancel the subscription to internet packages; however, you can re-subscribe based on the type of package.
You can subscribe to all packages multiple times.
Either your mobile phone does not support the internet, or the settings for this service are incorrect.
They will retain the same specifications and the same phone line stages, with only the new offers being displayed to them.
The minutes are free and can only be used within the network.
Yes, you can gift data Packages within the offered packages.