Frequently Asked Questions
You can browse the questions below to find the information you are looking for.
Frequently Asked Questions
You can browse the questions below to find the information you are looking for.
- All
- Net for All
- Neet for All Extra
- eSIM
- Loyalty Program
- Call Forwarding
- Balance Transfer
- Credit Loan
- Missed Calls Alert
- Short Message Service (SMS)
- Voicemail
- Exiting the Reservation List
- Requesting a Replacement Contract or Card
- Request for Temporary Service Suspension
- Fatlek’ha
- Sadara Offers
- STARZPLAY
- MyLibyana
- Recharge Vouchers
- Net+
- The visitors and foreigners
- familia
- Roaming
- International eSIM Store (Tour-eSIM)
- Khalis
- Qasstha Service
- Netwasel Line
- ramadan offers 2026
- Hajj Offers
How long does it take to update the balance?
The balance is updated immediately after payment confirmation.
Can I pay using my Libyana balance?
Yes, you can use your regular Libyana balance to complete the payment.
How can I confirm the recharge was successful?
After completing the payment, you will receive a notification on your Libyana line confirming the success of the transaction.
How do I subscribe to this service?
Visit one of the service offices of the General Electricity Company and ensure that your home smart meter is updated.