You will receive a text message (SMS) notifying you when your subscribed package balance is depleted.

Yes, you can transfer and receive credit in the same way as the credit transfer process on a prepaid SIM card.

 Yes, you can subscribe to more than one package within the same month.

You can read incoming messages by accessing the dedicated web link for the modem device (192.168.8.1) and entering the device's customized password (found under the battery cover).

You can do so by dialing the code *222#.

You can do so by dialing the code *121# or directly through the code *234#, or by using the dedicated web link (192.168.8.1).

You can do so by connecting your phone to the modem, accessing the dedicated web link for the modem device (192.168.8.1), entering the device's customized password (found under the battery cover), and then navigating to the services link.

You have multiple methods to retrieve the scratched voucher:
– You can use MyLibyana App and retrieve the scratched voucher by following the steps.
– Call our customer care on the toll-free phone number 150
– Visit one of our service centers and hand it over to one of the employees who will, in turn, replace it with a new recharge card of the same value.

Upon the end of the recharge period, the service will be terminated, and it cannot be retrieved again.

During this period, you can receive calls, make calls to toll-free service numbers, and recharge the balance only.