The client can switch to Familia packages directly through MyLibyana app, or by visiting the nearest sales center.

The subscriber can accept the invitation by sending an SMS to service number 707 with the code 92/94XXXXXXXXX#1 or through MyLibyana app.

The service number assigned to Familia packages is 707.

The modem device is manufactured by Huawei, and it comes with a battery capacity of 3000 mAh.

 The language for messages and USSD service menus can be specified from the beginning of registering the phone line for the visitor. The subscriber is given the choice of their preferred language during the registration process, and the welcome message will be sent in the selected language when activating the line on their mobile device.

The phone line is valid for 90 days, and if the phone line is not used, it will enter a freeze period for 60 days.

The package is calculated from the date of registering the phone line. If the visitor activates the phone line after 3 days from the registration date, the subscriber will benefit from the free package for the remaining 4 days out of the total 7 days.

No, a visitor subscriber cannot have more than one phone line.

 The modem device is manufactured by Huawei and comes with a battery capacity of 3000 mAh.

There is no cancellation feature for internet packages, but you can re-subscribe based on the type of package.