Please copy the numbers and data registered on the regular SIM card to your device to ensure that this data is not lost.

Yes, you can easily switch from the regular SIM card to the e-sim if your device supports e-sim technology.

It supports devices that have only an e-sim.

• Sales centers
• From the official website directly through the following link: esim.libyana.ly/esim

• New e-sim: 10 LYD
• Replacement e-sim for a lost one: 10 LYD

The QR code can be used only once.

Through your phone settings, scan the QR code to download the e-sim profile. However, to activate the service, you must have a device that supports this technology.

Activating the service on IOS devices:

• Ensure your device is connected to the internet.
• Go to Settings > Cellular > Add Cellular Plan.
• Use your device to scan the QR code.
• Name the cellular line according to your usage, such as labeling one as primary and the other as secondary.

Activating the service on Android devices:

• Ensure your device is connected to the internet.
• Go to Settings > Connections > SIM card manager.
• Choose Add Mobile Plan > Add using QR Code.
• Use your device to scan the QR code.
• Name the cellular line according to your usage, such as labeling one as primary and the other as secondary.

It is an integrated electronic chip within your device that allows you to connect to the network without the need for a physical SIM card. You can add or activate it directly through your device settings.

Go to message settings, then to information messages, and change the status from “On” to “Off.”

In the call settings, the “Show my caller ID” option is set to “Off.” You need to set it to “On.”