Frequently Asked Questions
You can browse the questions below to find the information you are looking for.
Frequently Asked Questions
You can browse the questions below to find the information you are looking for.
- All
- Net for All
- Neet for All Extra
- eSIM
- Loyalty Program
- Call Forwarding
- Balance Transfer
- Credit Loan
- Missed Calls Alert
- Short Message Service (SMS)
- Voicemail
- Exiting the Reservation List
- Requesting a Replacement Contract or Card
- Request for Temporary Service Suspension
- Fatlek’ha
- Sadara Offers
- STARZPLAY
- MyLibyana
- Recharge Vouchers
- Net+
- The visitors and foreigners
- familia
- Roaming
- International eSIM Store (Tour-eSIM)
- Khalis
Yes, the eSIM works on all smartwatches, except for Apple Watch, which will support it at a later time.
Every Libyan national subscriber is entitled to extract only 5 phone numbers, whether they are electronic or regular.
Yes, the subscriber can download a maximum of 10 files (depending on the type of device owned by the subscriber). Each profile file is associated with one phone number, allowing the subscriber to easily switch between numbers on their phone without the need to replace the SIM card. However, it's not possible to use more than one profile file at the same time.
Yes, the subscriber can have a number on the e-sim and another number on the regular SIM card if the device supports this feature.
The discount priority is from the Net for All Extra package balance (Social – Stream), depending on the platforms the subscriber browses.
You can subscribe by dialing the code #555* or through the MyLibyana #Ary7lak.
It is essential to have an active subscription to one of the basic packages first (Net for All – Fatlek’ha – Special Offers).
Please copy the numbers and data registered on the regular SIM card to your device to ensure that this data is not lost.
Yes, you can easily switch from the regular SIM card to the e-sim if your device supports e-sim technology.
It supports devices that have only an e-sim.
- Sales centers
- From the official website directly through the following link: esim.libyana.ly/esim