Frequently Asked Questions
You can browse the questions below to find the information you are looking for.
Frequently Asked Questions
You can browse the questions below to find the information you are looking for.
- All
- Net for All
- Neet for All Extra
- eSIM
- Loyalty Program
- Call Forwarding
- تحويل الرصيد
- Credit Loan
- Missed Calls Alert
- Short Message Service (SMS)
- Voicemail
- Exiting the Reservation List
- Requesting a Replacement Contract or Card
- Request for Temporary Service Suspension
- Fatlek’ha
- Sadara Offers
- STARZPLAY
- MyLibyana
- Recharge Vouchers
- Net+
- The visitors and foreigners
Exclusively, only through Libyana, by subscribing to one of the STARZPLAY Sports packages.
Subscribers can inquire about the internet packages and the remaining quota by dialing #4222*.
- The daily voucher is valid until 2:00 AM on the day of activation.
- The weekly voucher is valid for 7 days from the day of activation.
- The monthly voucher is valid for 30 days from the day of activation.
- The 3-month voucher is valid for 90 days from the day of activation.
- The 6-month voucher is valid for 180 days from the day of activation.
- The yearly voucher is valid for 365 days from the day of activation.
- Visit the website www.starzplay.com.
- Log in or subscribe.
- Choose STARZPLAY ULTIMATE or SPORTS.
- Enter the subscription voucher code in the designated place and press the activation button.
By requesting the code *141#.
Make sure to enter the subscription codes correctly from left to right.
It is a code used to subscribe to internet packages directly without entering the USSD menu, using the code #555*. Use the code #(package price)*777*
The remaining balance of the current package will be transferred to the new package, and the validity of the transferred balance will continue until its expiration date.
You will receive an SMS notification when your balance for the subscribed package is exhausted, and you will also receive a message when your package balance is about to run out.
You will receive an SMS notification confirming your subscription to the package. By checking the balance inquiry, a temporary message will appear on your phone screen, indicating the balance and expiration date of your subscribed package.