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Frequently Asked Questions

You can browse the questions below to find the information you are looking for.

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faqs hero graph

Frequently Asked Questions

You can browse the questions below to find the information you are looking for.

Can I send a voice message at a later time and date?

Yes, after recording your message and pressing the pound key (#), you will hear the options menu. Choose ‘Send at a later time’ from the menu, then enter the desired time and date following the voice instructions.

If I forget my phone somewhere, how can I listen to my voicemail messages?

You can access your voicemail from any other phone. Just call your number, and once you are redirected to voicemail, after hearing the welcome message, press *, then enter your voicemail box’s PIN, and follow the instructions.

Why can’t I subscribe to the Voicemail Service (VMS)?

This is because you are subscribed to the Missed Call Notification (MCN) service. When subscribing to the Voicemail service, you must first unsubscribe from the Missed Call Notification service (to unsubscribe, send 0 to the number 133).

How can I change the voicemail language to Arabic?

After completing the subscription process, reconnect to the number 123.

  • Press 2 to set up your account.
  • Press 2 to choose the language, then press 1 for the Arabic language.

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