Frequently Asked Questions

Yes, you can keep your local Libyana number while traveling. The Tour-eSIM service allows you to use data during your trips without affecting your ability to receive calls or messages on your primary number.

• Note: (Please check with your phone manufacturer regarding the number of eSIMs that can be active at the same time.)

Yes, you can keep multiple communication plans on the same device, allowing you to easily switch between local and international networks.

1. Make sure your device is connected to a Wi-Fi network.
2. Activate the eSIM from your phone settings.
3. Scan the QR code you received after subscribing and follow the instructions to activate the eSIM.

The packages cover many international destinations. You can check the list of available countries within the app before subscribing.

Payment is made directly from your Libyana balance, without the need for any international payment methods.

We offer a variety of packages that work in a single country or a group of countries, and you can choose from different data allocations and validity periods that suit your needs.

You can subscribe by visiting the International eSIM Store from Libyana, selecting the appropriate destination, and then choosing the package that suits your needs. After paying using your balance, you can activate the eSIM through your phone settings by scanning the QR code.