Frequently Asked Questions
You can browse the questions below to find the information you are looking for.
Frequently Asked Questions
You can browse the questions below to find the information you are looking for.
- All
- Net for All
- Neet for All Extra
- eSIM
- Loyalty Program
- Call Forwarding
- Balance Transfer
- Credit Loan
- Missed Calls Alert
- Short Message Service (SMS)
- Voicemail
- Exiting the Reservation List
- Requesting a Replacement Contract or Card
- Request for Temporary Service Suspension
- Fatlek’ha
- Sadara Offers
- STARZPLAY
- MyLibyana
- Recharge Vouchers
- Net+
- The visitors and foreigners
- familia
- Roaming
- International eSIM Store (Tour-eSIM)
- Khalis
Are daily and weekly subscriptions available at Al Diyafa Company showrooms and distributors?
Exclusively through Libyana by subscribing to one of the STARZPLAY Sports packages.
How can I inquire about the remaining internet quota of STARZPLAY Sport packages?
The subscriber can inquire about the internet packages and the remaining quota by dialing *222*4#
What is the validity of the subscription voucher?
- Daily voucher is valid until 2:00 AM on the day the subscription voucher is activated.
- Weekly voucher 7 days from the day the subscription voucher is activated.
- Monthly voucher 30 days from the day the subscription voucher is activated.
- 3-month voucher 90 days from the day the subscription voucher is activated.
- 6-month voucher 180 days from the day the subscription voucher is activated.
- Year voucher 365 days from the day the subscription voucher is activated.
How can I redeem my STARZPLAY subscription voucher?
- Visit www.starzplay.com
- Log in or subscribe
- Select STARZPLAY ULTIMATE or SPORTS.
- Enter the voucher code in the designated field and click on the activation button.
How can I subscribe to the STARZPLAY Ultimate or SPORTS packages?
By dialing code *141#