Frequently Asked Questions

 The modem device is manufactured by Huawei and comes with a battery capacity of 3000 mAh.

There is no cancellation feature for internet packages, but you can re-subscribe based on the type of package.

You will receive a text message (SMS) notifying you when your subscribed package balance is depleted.

Yes, you can transfer and receive credit in the same way as the credit transfer process on a prepaid SIM card.

 Yes, you can subscribe to more than one package within the same month.

You can read incoming messages by accessing the dedicated web link for the modem device (192.168.8.1) and entering the device's customized password (found under the battery cover).

You can do so by dialing the code *222#.

You can do so by dialing the code *121# or directly through the code *234#, or by using the dedicated web link (192.168.8.1).

You can do so by connecting your phone to the modem, accessing the dedicated web link for the modem device (192.168.8.1), entering the device's customized password (found under the battery cover), and then navigating to the services link.