It means that the phone card is damaged and needs to be replaced. You can do so by visiting one of the service centers.

It means that the phone card is damaged and needs to be replaced. You can do so by visiting one of the service centers.

You can confirm a damaged phone line if one of the following messages appears:

• Insert card.
• Card rejected.
• Card declined.
• Card not registered.
• Device locked with PUK code.

These messages may vary depending on the type of phone used and the nature of the issue with the card.

• الحضور الشخصي للمالك الأصلي للكرت الهاتفي
• مستند إثبات الهوية على أن يكون نفس المستند الذي تم به استخراج الكرت الهاتفي سابقاً
• الرقم المراد إجراء بدل فاقد له