Fatlek’ha
With Fatlek’ha, subscribers can design a personalized package valid for two months and prepaid through MyLibyana.
Fatlek’ha
With Fatlek’ha, subscribers can design a personalized package valid for two months and prepaid through MyLibyana.
Select internet data and minutes according to your needs with ease; and getting a bundle of free SMS and internet (off-peak) with the ability to roll-over the remaining quota of the package.
Service Details
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Subscribers can switch to ” Fatlek’ha ” or return to the prepaid system directly through MyLibyana app for free, while retaining their balance and packages when moving from one service to another.
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When switching to ” Fatlek’ha “, the subscriber's account retains the same validity as the prepaid account, with the ability to top-up the balance in the usual manner. 🡺 Following the usual steps.
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Subscribers can design their suitable package from within MyLibyana by adjusting the minutes and data (GB) according to their needs, where the package price varies based on the selected quota.
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Subscribers receive a free bundle of SMS according to the selected minutes and internet packages.
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Subscribers receive a free internet package (off-peak) (from 03:00 to 10:00 in the morning) with the same selected internet quota.
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When the internet package expires, subscribers can subscribe to additional packages or renew the designed package.
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Data and minutes (remaining data, minutes, and SMS) are gathered and rolled over to the next month, valid for 7 days.
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Subscribers can benefit from all services and offers provided by Libyana.
Automatic Renewal of “Fatlek’ha” Service:
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The automatic renewal option of the designed package can be activated or deactivated; where this service automatically renews the subscription every 30 days.
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Before the package is automatically renewed, a notification is sent to the subscriber, ahead of the expiration date.
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If the balance is insufficient, a notification is sent to the subscriber 3 days before the expiration date; to top-up with sufficient balance for the renewal. If not recharged, the subscription to the “Fatlek’ha” package will be frozen.
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The remaining quota is rolled-over; in case the designed package is renewed automatically or manually.
FAQs
All prepaid service subscribers can switch to the ‘Fatlek’ha' service.
Subscribers can switch to the ‘Fatlek’ha' service directly through the MyLibyana app or by visiting sales centers.
Subscribers can customize their package by specifying the number of call minutes and the internet data quota through the MyLibyana app. This is done by dragging the button for call minutes and data (gigabytes) according to their needs. The package price changes based on the selected quota, and the number of free messages is determined accordingly.
Yes, the packages are carried over to the next month for one week, in the case of:
Automatic renewal, and there is sufficient balance for re-subscription to the designated package.
Manual renewal and subscription to another package of your choice before the expiration of the current package.
The basic balance and any remaining internet data and call minutes are retained.
