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e-SIM

Switch between your personal and business numbers effortlessly on one device through the e-sim service from Libyana. This service allows you to switch between your various numbers directly through your device settings without the need to replace the regular phone SIM card.

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e-SIM

Switch between your personal and business numbers effortlessly on one device through the e-sim service from Libyana. This service allows you to switch between your various numbers directly through your device settings without the need to replace the regular phone SIM card.

eSIM Advantages:

Easy Activation

e-sim can be easily activated by scanning a QR code.

Integrated Within the Device

e-sim is integrated within the smartphone or tablet, eliminating the need for a SIM card.

Ease Transition Between Multiple Numbers

Effortlessly switch between multiple phone numbers on the same device without the need to change the SIM card.

Resilient to Damage and Loss

As there is no SIM card, e-sim is not susceptible to damage or loss in the same way traditional SIM cards are.

Compatible with Various Smart Devices

e-sim is not limited to smartphones; it can also be used in tablets, smartwatches, and other devices that support this technology.

Service Cost

The cost to activate the e-sim is 10 LYD

You can also take advantage of one of the following offers when transitioning or purchasing your e-sim for the first time:

  • eSIM Package

    Plus
    • Internet Quota
      5GB
    • Minutes
      100 minutes
    • Messages
      100 SMS
    • Package Validity
      30 days
    • Price
      15 LYD

  • eSIM Package

    Max
    • Internet Quota
      50GB
    • Minutes
      500 minutes
    • Messages
      500 SMS
    • Package Validity
      30 days
    • Price
      50 LYD

eSIM Package

Plus
  • Internet Quota
    5GB
  • Minutes
    100 minutes
  • Messages
    100 SMS
  • Package Validity
    30 days
  • Price
    15 LYD

eSIM Package

Max
  • Internet Quota
    50GB
  • Minutes
    500 minutes
  • Messages
    500 SMS
  • Package Validity
    30 days
  • Price
    50 LYD
How to Activate e-sim
  • Ensure Internet Connection:

    Make sure your phone is connected to the internet via Wi-Fi. This is necessary for downloading e-sim information.

  • Check Phone Compatibility:

    Verify that your phone is compatible with the network you want to use via e-sim.

  • Navigate to Phone Settings:

    In your phone settings, look for an option that enables you to activate the e-sim, often listed as “Cellular Plan” or “Cellular Network.” Click on this option.

  • Open the Camera:

    After selecting the cellular plan, you may be prompted to turn on the camera, or it may open automatically.

  • Scan the QR Code:

    Use the camera to scan the QR code. This code contains the necessary information to activate the e-sim.

  • Follow On-Screen Instructions:

    After scanning the QR code, on-screen instructions will appear, guiding you through the e-sim activation process. Follow these instructions to complete the process.

  • Confirmation of Success:

    Once you have completed the instructions, successful activation of the e-sim will be confirmed on your phone.

By following these steps, you can easily activate the e-sim on your phone and start using cellular services seamlessly on the network.

You can obtain your e-sim from Libyana through one of the following steps:

Visit the Website

Visit the Libyana website at:
esim.libyana.ly

Visit a Libyana Service Center

Locate the nearest Libyana service center in your area.
Service Centers

If you are a prepaid subscriber and want to replace a lost regular SIM card with an, you can complete the entire transition process by visiting the following page:

esim.libyana.ly

Frequently Asked Questions

What is the procedure to follow if I lose my phone? How can I deactivate the e-sim?

To obtain a replacement e-sim for a lost one, you should visit one of the sales centers as soon as possible. Additionally, you can temporarily deactivate the e-sim by following these steps:

  • Call the number 121 from another Libyana line.
  • Select option 1 for the Arabic language.
  • Choose option 4 to activate or deactivate the service.
  • Select option 1 to deactivate the service.
  • Enter the phone number you want to deactivate followed by the # sign.
  • Enter the PIN code.
Do all regular SIM card services exist in the e-sim, and are there any special offers associated with it?

All the services and offers available on the regular SIM card are also available on the e-sim.

Does the e-sim work while roaming?

Yes, roaming service is available on the e-sim.

Can I delete the e-sim profile if I want to sell my phone?

Yes, you can delete the e-sim profile from your phone, and the method may vary depending on your device type.

Does the eSIM work on all smartwatches?

Yes, the eSIM works on all smartwatches, except for Apple Watch, which will support it at a later time.

How many e-sim can I extract?

Every Libyan national subscriber is entitled to extract only 5 phone numbers, whether they are electronic or regular.

Can a subscriber have more than one Libyana number on the same e-sim and switch between them easily?

Yes, the subscriber can download a maximum of 10 files (depending on the type of device owned by the subscriber). Each profile file is associated with one phone number, allowing the subscriber to easily switch between numbers on their phone without the need to replace the SIM card. However, it's not possible to use more than one profile file at the same time.

Can I use the e-sim alongside a regular SIM card in the same device?

Yes, the subscriber can have a number on the e-sim and another number on the regular SIM card if the device supports this feature.

Will I retain my numbers when switching from a regular SIM card to the e-sim?

Please copy the numbers and data registered on the regular SIM card to your device to ensure that this data is not lost.

Can I replace my current regular SIM card with the e-sim?

Yes, you can easily switch from the regular SIM card to the e-sim if your device supports e-sim technology.

Do all devices running on iOS/Android systems support this technology?

It supports devices that have only an e-sim.

Where are the available places to purchase an e-sim (electronic SIM)?
How much does the e-sim cost?
  • New e-sim: 10 LYD
  • Replacement e-sim for a lost one: 10 LYD

How many times can I use the QR code for the e-sim?

The QR code can be used only once.

How to activate the e-sim?

Through your phone settings, scan the QR code to download the e-sim profile. However, to activate the service, you must have a device that supports this technology.

Activating the service on IOS devices:

  • Ensure your device is connected to the internet.
  • Go to Settings > Cellular > Add Cellular Plan.
  • Use your device to scan the QR code.
  • Name the cellular line according to your usage, such as labeling one as primary and the other as secondary.

Activating the service on Android devices:

  • Ensure your device is connected to the internet.
  • Go to Settings > Connections > SIM card manager.
  • Choose Add Mobile Plan > Add using QR Code.
  • Use your device to scan the QR code.
  • Name the cellular line according to your usage, such as labeling one as primary and the other as secondary.
What is the e-sim (electronic SIM) and how does it work?

It is an integrated electronic chip within your device that allows you to connect to the network without the need for a physical SIM card. You can add or activate it directly through your device settings.