Clients can now borrow balance from Libyana, which can be used to make local and international calls and utilize all services.
Service Features
With the Credit Loan service, clients can now borrow balance from Libyana, which can be utilized for:
Making local and international calls
Subscribing to different internet packages
Utilizing all other Libyana services
Service details
The client must have recharged after purchasing the phone line for the first time.
The phone line must be in the activation phase for the last 12 months.
There should be no previous debt owed by the client from the same service.
The service cannot be utilized in case of non-payment of the “Don’t Stop” service debt.
When the client receives a balance, whether by top-up or balance transfer, the debt amount will be deducted immediately.
If the debt is not paid before the end of the due period (7 days), the phone line will remain in a receiving state only, and will go through the standard phone line stages.
The phone line will remain in “receive-only” status even if its expiration is extended.
The available value of the advance is estimated for each client based on the consumption rate during the last 6 months.
If the full amount of the debt is settled, the phone line will be reactivated, and it will exit the recharge stage. If only a partial payment is made, the phone line will remain in the recharge stage until the full amount is paid.
The grace period before the due date for debt settlement is 7 days. If the full debt amount is not paid during this period, the status of the number will be changed to the recharge stage, allowing only incoming calls.
If the subscriber does not settle the full amount of the debt, the phone line will follow the usual procedures. The phone line will be reset and put up for resale.
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